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Common queries answered

Frequently asked Questions

Most likely yes! We ship almost everywhere in the world.

We ship all orders placed Monday – Friday before 3:30PM PST / 6:30PM EST the same day. For customers within the United States, your order should arrive within 5 business days via USPS Priority Mail. If you do not receive your order within 3 days, please check your mailbox and tracking number, then contact us and we will make sure to get you blending in no time!

We ship international orders via DHL and FedEx. Average delivery time is 6-9 business days, but could take longer depending on your country’s customs process. This is outside of the control of BlendJet and the shipping carrier. With DHL, once your order arrives in your country, it is transferred to your local postal carrier for final delivery, and DHL tracking may stop updating. If it’s been more than 5 weeks, contact us and we will help track down your order. Please note that certain countries may apply tariffs after the package is accepted. We recommend checking with your local post office to find out if that applies to you as BlendJet does not cover customs fees, import duties, taxes or other charges.

 

  • 100% Satisfaction Guarantee: Not satisfied with the product? Do not worry! You can return the item within 30 days.

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To change the address for an order , simply go to the order details page, and click the “change address” link displayed under your shipping address. Please note that this link disappears as soon as your order has become shipped

Most of our products are sent via a tracked service.  You should receive your tracking number on your confirmation email. 

If you can’t locate your tracking number, please get in touch via Live Chat or email and we’ll be happy to help you.

To track your package, simply enter your tracking number  Track Order. 

You can change your order’s delivery address at anytime before it is packaged and shipped.

To change the address for an order that’s not shipped, simply go to the order details page, and click the “change address” link displayed under your shipping address. Please note that this link disappears as soon as your order has become shipped

We accept the following payment methods:American Express, Mastercard, Paypal, Apple Pay, Google Pay, Visa, Mastero, Shop Pay.

It’s very unlikely that we cancelled your order, however sometimes it’s because we haven’t heard back from you regarding an issue with your order.

We don’t like to hold onto your order for too long before sending it, so we’d rather cancel and refund your order so you’re not left out of pocket. 

If you did receive a cancellation email or refund when you didn’t expect it, please get in touch so we can help you further.

Still need help?

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